Nos engagementsNos engagements
©Nos engagements

Our engagements

Because your satisfaction is at the heart of our concerns, here are all our commitments.

The Tourist Office Ventadour-Egletons-Monédières is a member of the network of Tourist Offices of France. We are committed to :

  • Make available a reception area and an information area easily accessible.
  • Facilitate your approaches
  • Offer you furniture to sit.
  • Inform you, for free, on the local touristic offer.
  • Offer you free access to WiFi
  • Post and broadcast opening periods in at least one foreign language.
  • Be open at least 120 days a year on Saturdays and Sundays included in tourism or animation.
  • Reply all year to your letters.
  • Ensure a permanent reception service held by staff practicing at least one foreign language.
  • Ensure the supply of tourist maps, maps and tourist guides on paper.
  • Give you access to our bilingual website.
  • Disseminate tourist information also in hard copy translated into at least one foreign language relative :
    • to all classified tourist accommodation with at least the name of the establishment, the postal address, the email address, the website address, the telephone number, the ranking level
    • to cultural, natural or recreational monuments and sites that may include the indication of usage rates, periods and opening hours for the public, the website and telephone and postal contact information
    • to events and animations
    • to emergency phone numbers
  • Update annually its tourist information.
  • Show outside emergency phone numbers.
  • Process your claims and measure your satisfaction.
  • Put at your disposal a member of our staff to council you for your stay.
  • Guarantee the reliability and timeliness of information on the local tourist offer.
  • Update tourism supply data for its geographical area of ​​intervention.